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Where can I find my order status and tracking information?

Has my order shipped yet and when will it arrive?

G
Written by Gray Dorsett
Updated over 3 weeks ago

Once your order is prepared and shipped from the pharmacy, you’ll receive an email confirmation containing your tracking number and shipping details.

With your tracking number, you can check the status of your shipment directly on the courier’s website (such as FedEx or UPS). This is the fastest and most accurate way to get real-time updates on your delivery.

You will as well receive SMS updates at each step of the delivery process as well as when it is delivered.

If you need any help or run into shipping issues, our Maves Patient Support team is here to assist and make sure your treatment gets to you as quickly as possible.

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