There are two ways to reach the Maves Patient Care team.
1. Message us in your patient portal
Log in the Patient Portal, select Chat from the menu on the left, then choose who you'd like to message:
Support: For orders, shipping, billing, your account, or plan changes
Doctor: For anything medical, including your dosage, side effects, or how you're responding to treatment
2. Chat on our website
Click the chat icon at the bottom right corner of maveshealth.com.
You'll first be greeted by our automated assistant, which can answer general questions about Maves, our treatments, shipping, and payment options. For anything specific to your account, a member of our Patient Care team will take it from there.
If you're not sure which to pick, send it to Support and we'll make sure it reaches the right person.
Whether you have questions about the sign-up process, your treatment plan, medication, or general support, our team is ready to assist. We’re committed to providing prompt, personalized help to make your Maves experience smooth and stress-free.